"Royal Hallamshire - Admiration for nursing staff ward F2"

About: Royal Hallamshire Hospital / General surgery

(as the patient),

The nursing staff on F2 were fantastic. Everyday it was made clear to me which member of nursing staff would have responsibility for me. Everything that I wanted to happen, i.e. the removal of my gallbladder, occurred. I underwent several tests prior to its removal but ultimately my operation has been a success. When I first arrived at Royal Hallamshire, after referral from my GP, I was kept waiting in EAU from 11am till 9pm before a bed was allocated. During this time I was on a trolley which was uncomfortable. It also took junior staff five attempts to insert a cannula into my arm.

The only thing I would like to add is that I was diagnosed with problems with my gallbladder w/c 19/02/07. I was diagnosed after 2 days in hospital with the plan to remove my gallbladder at a later date. Only 3 days later I was back in hospital. I know that funds are tight but I would have thought it to be much more customer effective to have kept me in the first time and operated then.

I have nothing but admiration for the nursing staff at the Royal Hallamshire hospital, on both occasions that I was admitted the staff were helpful and caring. Nothing was to much trouble for them and they are a credit to the hospital.

Particular thanks to the following nurses on F2: Sister Lorraine, who took time to explain the gallbladder procedure, Rachel, Niaomi, Sarah, Angela, Lindsay and also to assistant Lola.

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