"Basingstoke DTC"

About: Basingstoke and North Hampshire Hospital

I had my first colonoscopy yesterday and I was terrified as I have a general fear of hospitals, and not very visible veins. All the staff were very informative and supportive, and were extremely understanding when I started to get upset. The procedure was done by a man, and he was accompanied by 2 ladies, one of whom held my hand and stroked my head the whole time to calm me down. They were all very good to me and all 3 of them reassured me throughout the entire procedure. When it was over one of the ladies took me to the recovery room and stayed for a few minutes to make sure I was okay before leaving me to rest. Overall I was incredibly impressed as I must have been a nightmare patient, I kept apologising for the state I was in and they just kept telling me I had nothing to be sorry for. I couldn't have asked for a better team of people to get me through it, so thankyou so so much. I wouldn't hesitate to recommend this department in the slightest. Thanks again DTC staff!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Basingstoke and North Hampshire Hospital

Thank you for your kind comments on NHS Choices. It is always lovely to get positive feedback on the treatment and care our patients receive. I will ensure that these thoughtful words are shared with the DTC team, who I am sure will greatly appreciate them. Mary Edwards, Chief Executive email: mary.edwards@hhft.nhs.uk