"Great care from Rotherham for my son's febrile convulsion"

About: Rotherham Hospital / Accident and emergency Rotherham Hospital / Paediatrics Yorkshire Ambulance Service NHS Trust

(as a relative),

On a normal Sunday afternoon we were just finishing our dinner sat outside underneath a sun parasol. My son was feeling hot during the day as he was teething. At 1604 he gave a loud strange high pitch screech and his eyes went to the top of his head and then started to convulse.

As this was his first ever fit we dialled 999 for an ambulance. A paramedic arrived within 4 minutes and the ambulance within 6. The crews were fantastic they put him on oxygen and reassured both me and his mum who was in a real state.

They conveyed him to Rotherham General A&E. My wife and son were asked to wait in a cubicle and I was told to go and book him in at reception. This took 10 minutes as there was only 1 counter open and she thought it more important to keep talking to the nurses who kept passing around the back of her.

On my return a senior male Staff Nurse was checking his temperature, oxygen levels and pulse. He then gave us some ibuprofen to give to him.

We waited and waited and after being in A&E from 1640 at 1812 we saw a doctor. He told us he thought it was a febrile convulsion but wanted a paediatric doctor to see him. At 2010 we were escorted from A&E to children’s ward 1. We were put in a cool side room and a nurse came through and made sure mum and me were ok and that our son was doing fine.

Just after 2300 we finally got to see a paediatric doctor. After asking us a load of questions about our health, jobs and relationship, our son got a full examination. He stayed in overnight with my wife and I had to go home.

The next day he was back to normal running around and playing, he was checked by the paediatric consultant and was sent home but not discharged. They told us they had an open 48 hour policy and that if we had and concerns or worried we could take him straight back or phone the ward.

On the Wednesday morning we got a discharge letter through the post and then a phone call from the health visitor.

All in all the staff on children’s ward 1 were great. They could not do enough for you, the care from the nursing staff to both my wife and my son could not be any better.

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