"Cardiac Outpatient Appointment"

About: Queen Elizabeth The Queen Mother Hospital / Cardiology

(as the patient),

All the members of staff who were involved in my visit to the outpatient department (receptionist, nurses and consultant), were welcoming, kind, friendly and reassuring. I arrived feeling scared but went away feeling reassured.

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you so much for your feedback, I am so glad we were able to care for you so well and reassure you. We are so proud of our staff who proved a fantastic service to all of our patients.

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