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Visit to A&E Today

Story from nhs.uk

"Visit to A&E Today"

About: Solihull Hospital

Went to A&E today and wanted to leave a review for the Medical Team that helped me. All were very personable, friendly, smiley, cheery and overall a pleasure. Treated me very well. Clearly busy but excellent service and care. Thanks and well done to the staff who treated me. I was seen at circa 9:30am 7/1/15. You are a credit to the NHS. A little feedback on Pharmacy, again excellent personal 121 service, very impressed with staff member that gave me my prescription, very dilligent. Did wait longer than expected though at 50 mins.

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Responses

Response from Solihull Hospital 9 years ago
Solihull Hospital

Submitted on 08/04/2015 at 09:15
Published on nhs.uk on 09/04/2015 at 01:01

Dear Sir or Madam, Thank you for taking the time to post your comments regarding your experience in the A&E Department at Solihull Hospital. Although it is not nice to have to attend any A&E Department, I am pleased that, although the department was busy, you feel that our staff treated you so welll. I am sorry that you had to wait such a long time before you received your medication, however your positive feedback is much welcomed and I am sure the staff will be pleased to receive such nice feedback. Best wishes Patient Services Team

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