"Treatment of a new patient"

About: John Radcliffe Hospital

I was admitted into JR ward 6C on Christmas Eve and discharged the following morining. Upon admittance the night shift nurse insisted on confiscating my medicine and locking it away. I am a big girl (67 years old) and know how to take my medicine. Why are they controlling this matter? In 1999 I was admitted into the JR and had the same experience. In 2002 I was admitted into the Churchill and they allowed me to Self medicate. Why is the JR still in the 20th century? Common, move on and allow patients to be self medicating, if they choose to. Also, the doctor at Medical Assessment Unit was willing for me to go home at 3:30 a.m. but preferred me to stay till the morning for assessment. So I agreed. At 6C, the nurse treated me as though I was submitted into prison and said I can't leave until the doctor says so. I felt distressed.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from John Radcliffe Hospital

Thank you for your comments regarding your admission to the John Radcliffe Hospital. I am very sorry that your experience on Ward 6C did not meet the standard you could expect. We would be very happy to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact Sam Douglas, Acting Complaints Coordinator on 01865 223257 or at samantha.douglas@ouh.nhs.uk who will be happy to discuss the complaint process with you.

  • {{helpful}} of {{total()}} people think this response is helpful