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Truly a shining beacon in the NHS

Posted By raffa

"Truly a shining beacon in the NHS"

About: Queen Victoria Hospital (East Grinstead) / Burns care

(as the patient),

I was assessed at ebac for a scald on my left thigh after 3 weeks of mis-treatment at my local gp surgery. After 2 visits in one week I was admitted for a split level skin graft. Being a paraplegic this took some weeks to heal properly. The skill, care excellent treatment I received over the following 5 weeks was second to none.

The nurses, receptionists were all amazing. I have been a patient in a number of hospitals over the years with absolutely no complaints, but the whole team at the ebac burns centre surpassed all my expectations, they truly are a shining beacon in the nhs..

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Responses

Response from Nicolle Ferguson, Patient Experience Manager, Queen Victoria Hospital NHS Foundation Trust 9 years ago
Nicolle Ferguson
Patient Experience Manager,
Queen Victoria Hospital NHS Foundation Trust

Submitted on 09/01/2015 at 10:36
Published on Care Opinion at 12:52

picture of Nicolle Ferguson

Dear Raffa

Thank you for taking your time to post your comments and for sharing your experience. I have passed this onto the staff in the Emergency Burns Assessment Centre (EBAC) who have asked that I convey their gratitude for your kind words. The treatment that you have undergone can be a timely process and we are pleased to learn that you are healing well and wish you well with your continued recovery.

Kind regards,

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