"I was very pleased with how I was treated"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Diabetic medicine

(as the patient),

I was referred to TRAQS by a nurse at the surgery who didn’t explain or make it clear to me what to expect. But I was very pleased with how I was treated and learnt a lot more from Dr Warner than from my own GP

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Crawler167

Thank you for taking the time to share your experience with the TRAQS team.

I am disappointed to hear that the Practice Nurse did not explain that she was referring you via TRAQS for a consultant opinion.

However, I am pleased to hear that everything went well at the appointment and wish you well for the future.

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Response from The Princess Royal Hospital

Thank you for your comments Di Davis Patient Advice and Liaison Service

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