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Very pleased with the speed of appointment booking

Posted By Aspire607

"Very pleased with the speed of appointment booking"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Urology

(as the patient),

This particular appointment came by post only, no telephone contact was made but was not necessary I was very pleased with the speed it arrived from the referral from my doctor to the actual appointment.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 9 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG

Submitted on 08/01/2015 at 13:54
Published on Care Opinion at 14:29

Dear Aspire607

Thank you for sharing your positive feedback with the team.

TRAQS do receive some referrals for which we do not need to contact the patient, as in your case.

I am pleased that your appointment was arrange promptly and wish you all the best for the future.

Thank you again for taking the time to share your comments with the team.

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Response from The Princess Royal Hospital 8 years ago
The Princess Royal Hospital

Submitted on 26/05/2015 at 10:17
Published on nhs.uk on 27/05/2015 at 01:01

Thank you for your comments Di Davis Patient Advice and Liaison Service

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