"Booking of further appointments was straightforward"

About: Telford referral and quality service (TRAQS)

(as the patient),

Simple booking procedure, 1st appointment was approximately 40 mins explaining symptoms + problems. The physiotherapist was very professional, made me feel at ease and gave me encouragement whilst doing exercises. I was given exercises to go away with and continue at home

Booking of further appointments was straightforward. Appointments were always on time, I never had to wait past my appointed time slot.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Excel348

Thank you for sharing your positive experience with the TRAQS team.

I am pleased that you found the booking process using TRAQS a simple procedure.

I hope that you are feeling the benefit of your physiotherapy treatment and wish you well for the future.

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