"Referral & physiotherapy"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Physiotherapy

(as the patient),

While physiotherapy wasn’t what I expected the process of referral and appointment worked smoothly and in good time

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Sun789

Thank you for taking the time to provide positive feedback on your experience of booking an appointment via TRAQS.

I am please that you found the process worked well and was timely.

I cannot comment on the physiotherapy treatment you received but if you have any concerns relating to this I would encourage you to speak to the physiotherapist to discuss your concerns.

Thank you again for sharing your experience with the TRAQS team.

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Response from The Princess Royal Hospital

Thank you for your feedback Di Davis Patient Advice and Liaison Service

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