"Pallion Urgent Care"

About: Sunderland Royal Hospital

I visited the unit yesterday and after waiting a very short time I was taken through to an experienced nurse who took my history,ensured I had adequate pain relief and ordered an X-ray. After the X-ray I was seen by a nurse practitioner who after diagnosis arranged for a plaster backslab and fracture clinic appointment today . The centre was extremely clean calm and well organised . I received superb efficient care during an extremely busy period. The staff were very kind and professional.

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Response from Sunderland Royal Hospital

Thank you - we're really pleased that you found the service and the experience a positive one and will share your comments with the staff.

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