"Maternity dept do not deal with mid pregnancy..."

About: Newham General Hospital

I am 15 weeks pregnant and after having had treatment in another hospital due to being away for the Christmas period I called Newham Maternity Dept to inform them that I was in severe pain and bleeding. They did not care and told me to call back in 3 weeks when I am at 18 weeks or go to a&e and sit and wait for. GP to refer me to the maternity dept. The midwife that booked me in has not given any emergency contact numbers to call and has not given me her number. I will definitely be transferring my care to the hospital that has previously been dealing with me and I would not recommend Newham to anybody! Basically, if you're between 12 and 18 weeks pregnant and have an emergency, you're expected to just deal with it yourself or go to a&e and wait for hours for them to refer you to maternity anyway!!!

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Responses

Response from Newham General Hospital

We are very sorry to read of your experience of our maternity services. All feedback is passed onto the head of the service to address and to make changes where needed. If you would like us to look into the issues you have raised here, please contact our Patient, Advice and Liaison Service (PALS) on 020 3594 2040 or by email pals@bartshealth.nhs.uk Kind regards Barts Health NHS Trust

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