"Referred to Sheffield Children's Hospital"

My daughter was admitted to Sheffield Children’s Hospital following an assessment by the out of hours surgery at the Northern General. The appointment was initially made over the phone and whilst we managed to get an appointment within 45 minutes, we had to wait almost an hour to be seen. With a poorly one year ole, who had missed her tea and had nothing to amuse her, it was a bit tricky and inconvenient. Once seen we were referred to the Children’s Hospital in which we were seen very quickly. They even provided us with nappies (we had come straight from nursery and weren’t prepared for anything). The staff were very friendly and considerate to my daughters needs. Although they were informative about her condition and the tests they would take, having never had an overnight stay in the hospital I felt a bit lost as at the process involved in an overnight stay. (If we could stop over as parents/visiting hours/ where we could get food from, general things like that, maybe a leaflet would be helpful). My daughter had several tests taken, which can only assume the results were ok as we weren’t informed of the outcome. I was also unsure the following day who would be checking my daughters condition and at what time. I felt a bit “left out of the loop” and just sat around waiting, but unsure what I was waiting for. Having said all that, the team of staff that dealt with us were very professional and friendly. We can’t fault the care that we received, but feel more information about how everything worked would have been beneficial; being a first time mum especially.