"Maternity services"

About: John Radcliffe Hospital

I found the ante natal care excellent when I went in to be induced, I had several midwives in the 12 hours I was in the delivery suite and found them all personable. Unfortunately they didn't take a holistic approach at my care and I felt rather judged. I had a traumatic delivery resulting in complications for me and my Baby. Once the baby was born there wasn't a midwife to be seen, considering my l and d had been highly medicalised and my baby was in special care for a bit I felt rather abandoned. I was left on my own once my baby had been checked over for 7 hours, bleeding heavily and not sure how to feed a newborn either. I kept pressing the bell and was told they were busy.

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Response from John Radcliffe Hospital

Thank you for your comments regarding your admission to Maternity Services at the John Radcliffe Hospital. I am very sorry that your experience in the delivery suite and special care unit did not meet the standard you could expect. We would be very happy to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact Shirley Clark, Complaints Coordinator on 01865 223258 or at shirley.clark@ouh.nhs.uk who will be happy to discuss the complaint process with you.

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