"Wonderful Service."

About: Sandwell General Hospital

I had an operation on Newton 3 on the 27th of November 2014. Believe you me the care was splendid. The hospital, truly speaking, was very clean, the respect, dignity, compassion, commitment, communication, choice and smiling faces were above my expectations. The nurses, doctors and physiotherapists were so caring and very friendly not only to me but to all the patients on the ward. My needs were thoroughly assessed before I got discharged and I was given a chair to use in the shower as I could not stand without crutches. Big Thumps up to Newton 3 ward. Keep up the good work. HM.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sandwell General Hospital

Thank you for taking your time to give us this feedback. It is encouraging to hear that you were cared for safely and with compassion by our staff. We pride ourselves on delivering safe, high quality care at Sandwell & West Birmingham Hospitals NHS Trust. I will pass on your positive comments to the team. Toby Lewis, Chief Executive

  • {{helpful}} of {{total()}} people think this response is helpful