"Fine example of humane profession"

About: Royal Surrey County Hospital / Accident and emergency

(as the patient),

In December 2014 I was brought to the hospital following a fire in the lower room of our house - to be given oxygen and a medical check.

I was initially resistant to this but the emergency team was quietly and courteously firm and entirely non-judgemental.

A and E were similarly clear, considerate and efficient, each member of staff from the humblest to the most senior was in his or her own distinctive way meticulous, good-humoured and kind.

You could not have wished a finer example of humane professionalism.

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Responses

Response from Royal Surrey County Hospital NHS Foundation Trust

Thank you for taking the time to share your feedback. It is great to hear that you had such a positive experience and we will share your feedback with the staff in A&E.

Response from Royal Surrey County Hospital

Good morning, We are glad you had a positive experience and thank you for taking the time to post your comments on this site. I have passed your comments onto the A&E department so that they can share your comments with the staff. I hope there wasn't too much damage to your house and that you are recovered.

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