"We cannot fault the service"
About: Heartlands Hospital / Trauma and orthopaedics Heartlands Hospital Trauma and orthopaedics B9 5SS West Midlands Ambulance Service NHS Foundation Trust / Emergency ambulance West Midlands Ambulance Service NHS Foundation Trust Emergency ambulance Brierley Hill DY5 1LX
Posted by Pedlar01 (as ),
Our daughter was taken by ambulance to Heartlands Hospital just after midnight on New Years Eve after slipping on the dance floor. I spoke to the Paramedic on the ambulance who gave clear instructions where my daughter was to be taken.
We arrived at Heartlands before the ambulance as they had to attend to other people who needed medical attention. The receptionist was able to tell us the ETA of the ambulance. The paramedics were friendly and informative. We was guided to the X Ray department where we are dealt with very quickly by efficient and friendly staff. We cannot fault the service we received. Praise all round.