"Colonoscopy"

About: Chorley & South Ribble Hospital

Arrived at 2:10pm, and was having the procedure at 2:30, in recovery by 3:00 and released at 3:30pm. Got to give praise here for a great service. Staff were friendly,efficient and made me feel at ease throughout the whole process.. We discussed the options which helped me choose which option I should take, however, they said I could change my mind depending on how I was feeling. Excellent service and professionalism. Thanks to all involved to make the experience as relaxed as possible. The NHS at it's best. Feeling proud !

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you very much for taking the time to tell us of your experience; it's always extremely pleasing to hear that the care provided was of the high standard we aim to provide to all our patients.

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Response from Chorley & South Ribble Hospital

Thank you very much for taking the time to provide your feedback. Staff work hard to provide a high standard of care and it's always extremely pleasing to hear of experiences such as yours.

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