"ENT Dept"

About: Royal Preston Hospital

I was referred to the Rapid access neck lump and Thyroid Clinic in the ENT dept, was seen swiftly and and appropriate tests undertaken, I was treated with respect and given time to express concerns. Thank you

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for your kind feedback; please be assured it has been shared with the staff concerned

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Response from Royal Preston Hospital

Thanks for your comments; please be assured that they have been shared with the relevant staff. Hearing about positive experiences really motivates our staff, and helps us identify where we’re getting things right so we can share good practice across all of our services.

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