This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"We looked forward to every visit. A brilliant..."

About: Bolsover Hospital

We can echo every single thought and sentiment of the man who's father was in Rowan Ward in September. My aunt entered on 18th November 2014 with a terminal illness and died on 24th December. In that time, as she said herself, she was looked after extremely well. The care and treatment she received were excellent and the staff were superb in all respects. We were surprised to find that we could use so many superlatives during the difficult times that hospitals are experiencing at the moment. We didn't hear a single negative word or hear a negative tone during the many days of our visits. Not only was my aunt- Joan Howard - treated so well, but we as visitors were also welcomed and looked after. It was a huge pleasure to walk through the doors to the atmosphere of the Rowan Ward of Bolsover Hospital . The receptionist and the shop lady and other hospital staff were also very nice to us. We have reserved our places Davis Hoult (nephew) and Peggy Joseph (my girlfriend)

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Bolsover Hospital 9 years ago
Bolsover Hospital
Submitted on 08/01/2015 at 10:43
Published on nhs.uk on 09/01/2015 at 00:01


Thanks for taking the time to comment on the service your mother and yourselves received at Bolsover Hospital, Rowan Ward. It’s always a pleasure to hear when our patients and their families have an excellent experience when they visit us which is what our staff always strive to do. I will make sure your kind words are passed on to the staff involved. Jayne Matthews, Ward Manager, Rowan Ward, Derbyshire Community Health Services NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k