"Not an Ordeal"

About: Royal Surrey County Hospital

It began when the routine bowel cancer screening came back as abnormal and I was told that a procedure was really needed. It`s a worrying time, but when I went to see the Specialist Screening Practitioner who was so down-to-earth, informative and friendly that it began to feel less scary. And then I went for the endoscopy. Everything was explained and I almost enjoyed the show on the theatre monitor. You don`t expect to see Fantastic Voyage inside yourself! And it was clear! I was told straight away with no nerve-racking wait. What a great department and what a great team the Endoscopy Unit is. A jewel in the Royal Surrey`s crown

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Responses

Response from Royal Surrey County Hospital

Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a positive experience and received excellent care at the Royal Surrey. We aim to provide safe and high quality care delivered by compassionate and respectful staff. We will pass your feedback to all the areas involved so that staff receive the recognition they deserve. Best wishes Royal Surrey County Hospital

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