"Great service at LGI fracture clinic"

About: Leeds General Infirmary Leeds General Infirmary / Trauma and orthopaedics

(as the patient),

I'm being treated at LGI fracture clinic for a broken ankle. At my last appointment I was allowed (after 13 weeks) to start walking in normal shoes without crutches while at home. I was scheduled for another follow up in 6 weeks and at the end of the appointment my consultant very clearly said "If you get any new pain or new swelling give us a ring. "

After a few days walking I started to get pain in my foot. Over the next 10 days or so it gradually got worse and more focussed and I realised that I might have a stress fracture in my foot. I rang the fracture clinic and they were brilliant - they put me through to a senior nurse, who agreed I needed to come in and even offered to see me the same day. We decided to wait another week because it can take a while for a stress fracture to show on x-ray.

I went back as planned, they did another x-ray and my consultant confirmed that I probably do have a new stress fracture, and was able to sort me out with a special 'heel walking' shoe that means that I can continue to bear weight on my ankle (to help it heal) while sparing the bones in my foot. Perfect.

Everybody at clinic was - yet again - really helpful, including receptionists, nurses and x-ray technicians. It's so lovely to get a positive reaction that you've done the right and responsible thing in coming back with your problem, rather than be made to feel like a nuisance.

Back again in another 3 weeks as planned, when hopefully both fractures will be healed properly.

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Response from Shannon Dunford, PALS Officer, Patient Experience, PALS, Leeds Teaching Hospitals

Dear Stray

Thank you for taking the time out to write to us regarding your visit to the Leeds General infirmary fracture clinic, I have taken the liberty of passing your kind comments on to the Fracture clinic, I am sure your words of support and encouragement will be gratefully received.

Please know that your thoughts are important to us as they allow us to let our staff know of the good work they are doing.

Again thank you for taking the time to write to us.

With kind regards


Senior Nurse

Patient Experience

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