No complaints about staff who were all very attentive and pleasant. But there seemed to be no joined up communication between departments, During my stay of nearly 24 hours I moved through several different areas of the hospital for different tests, apparently I was considered lost on several occasions and when my family came to visit me they were told that I had not waited and had been discharged some hours previously. This caused my family distress as they could not find me. I was in fact in a ward not fifty yards away. I spent most of the day there and the following night. but my family were told I had been discharged. When I eventualy did leave I was given a letter for my GP which states that I attended A&E but did not wait. Where in fact I saw several doctors including the cardiac team, had blood taken, had an ECG , had an X-Ray and was given treatment for a heart attack. sincerley Jim Buchanan
"Communication"
About: The Tunbridge Wells Hospital The Tunbridge Wells Hospital Tunbridge Wells TN2 4QJ
Posted via nhs.uk
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