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Thank you!

Story from nhs.uk

"Thank you!"

About: Southampton General Hospital

My elderly mother was taken in by ambulance and I was so grateful that she was so well looked after. From the paramedics who brought her in to the receptionist dealing with relatives like me unable to be with her because of the norovirus outbreak, acting as a go between to keep her reassured - brilliant. My father died 2 years ago at age 96 and in his last few years we leaned heavily on the emergency services as he fell etc. in common with the frailty of age. The staff were all consistently excellent and so I just wanted to say thank you from me - an only child (and an OAP myself!)

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Responses

Response from Southampton General Hospital 9 years ago
Southampton General Hospital

Submitted on 02/01/2015 at 11:27
Published on nhs.uk on 03/01/2015 at 00:00

Thank you very much for telling us how well your mother was cared for by the paramedics in the ambulance service and by staff in the Emergency Department and for your thanks in general about the care your father also received. We are proud of our staff, their commitment and the high standards of care they always aim to deliver. We do hope that your mother has made a good recovery.

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