"Consulting with the our family doesn't even figure"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a relative),

I think there has been a failure to treat my relative as an individual on a locked psychiatric ward. The ward's blanket policy appear to me to be for their convenience, rather than to meet the needs of the patient. More thought needs to be given to what is in the best interests of the patient. Consulting with the our family doesn't even figure. It seems to me that the primary aim seems to be about containment rather than care and treatment. Just terrible how some people with enduring mental health are treated even when they are stable....with a view that their every action must be because of their diagnosis. I feel there has been a lack of basic respect and dignity

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Responses

Response from Ruth Gadd, Acting Service Manager , City Crisis Team, Nottinghamshire Healthcare NHS trust

Thank you for posting your concerns. I am sorry to hear that you haven't been consulted or have felt involved with your relatives care and that you also have concerns about care and treatment and respect and dignity.

I would like to offer you the opportunity to meet with me so we discuss your concerns in further detail as I would like to understand more about your experience.

My name is Ruth Gadd and my email address is ruth.gadd@nottshc.nhs.uk.

I look forward to hearing from you,

Many Thanks

Ruth

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