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The person I spoke to at TRAQs was very friendly

Posted By Harbour262

"The person I spoke to at TRAQs was very friendly"

About: Telford referral and quality service (TRAQS)

(as the patient),

The person I spoke to at TRAQs was very friendly & helpful, the specialist I saw took the time to explain my treatment in a clear & friendly way. Excellent all round.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 9 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG

Submitted on 23/12/2014 at 15:38
Published on Care Opinion at 15:54

Dear Harbour262

Thank you for taking the time to share your positive feedback with the team.

I am pleased to read that your found the person who dealt with your call was friendly and helpful and that the specialist did not rush when providing you with an explanation of your treatment.

We appreciate all feedback but it is always rewarding to receive such excellent comments.

Thank you for sharing your comments and letting us know of your experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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