"The person I spoke to at TRAQs was very friendly"

About: Telford referral and quality service (TRAQS)

(as the patient),

The person I spoke to at TRAQs was very friendly & helpful, the specialist I saw took the time to explain my treatment in a clear & friendly way. Excellent all round.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Harbour262

Thank you for taking the time to share your positive feedback with the team.

I am pleased to read that your found the person who dealt with your call was friendly and helpful and that the specialist did not rush when providing you with an explanation of your treatment.

We appreciate all feedback but it is always rewarding to receive such excellent comments.

Thank you for sharing your comments and letting us know of your experience.

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