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"The service I received was outstanding"

About: University Hospital Monklands / Pain management

(as the patient),

The service I received was outstanding. The therapist, Fiona Pollack, was very informative, very patient and understanding, she could not have been more helpful.

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Response from Janice McClymont, Occupational Therapy Head of Profession, University Hospital Wishaw, NHS Lanarkshire 9 years ago
Janice McClymont
Occupational Therapy Head of Profession, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 23/12/2014 at 18:41
Published on Care Opinion at 18:54


picture of Janice McClymont

Dear Elated 515,

Thank you very much for your positive feedback about Fiona Pollock, Specialist Occupational Therapist within Rheumatology Services. I will ensure that Fiona is aware what a difference her approach and her occupational therapy treatment has made to you personally.

It is important to occupational therapists that we support people to fully engage in their everyday activities, leisure and work skills, and I am delighted that Fiona has been able to provide you with the appropriate information to help you to successfully manage your condition.

I wish you every success for the future.

With thanks

Janice

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