"Still no resolution for simple mammogram check up."

About: The Royal Marsden Hospital (London)

Well, here we are at Christmas, 6 months efforts to try to do the most simple of things and book my mammogram appointment. Still not done. If the Chelsea and Westminster are capable of running a polite, friendly and efficient appointments system, then it highlights the inability of a hospital 200 hundred yards away to perform a simple task for a patient. This doesn't seem to halt the relentless self=promotion on the Marsden website. I am certainly not the only patient that has cause to complain.

Story from NHS Choices

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Response from The Royal Marsden Hospital (London)

We are sorry you have experienced difficulties booking your mammogram. If you would like to contact the Help Centre on 0800 783 7176 the Patient Advice and Liaison (PALS) staff will be happy to look into this for you.

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