"brilliant ward and extended services"

About: Hull Royal Infirmary

Me and my younger brother have both been cared for on this ward over the last few years and ever since being admitted, going into dialysis and finally becoming transplant patients the care we have received has been amazing. Both me and my brother were in our late teens\ early twenties when admitted for the first time and staff treated us like caperble adults but at the same time gave us the support we needed to get us through such stressful times. The staff help us and our family understand what was going on and our options as well as offering support for our family. Service's that extend from ward 50 where also brilliant carring on the supportive caring and helpful nature of the staff on ward 50. Big thank you to ward 50, hemp dialysis, pd dialysis, and both transplant services. Dispite moving to a city few months ago I still attend the transplant out patients today that is how good the staff are in these services and ward 50.

Story from NHS Choices

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Response from Hull Royal Infirmary

Dear Sarah, Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, The Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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