"Iris Ward St Helens"

About: St Helens Hope And Recovery

(as the patient),

I was recently an in-patient on Iris Ward in Peasley Cross for a couple of weeks.

The care and treatment I received there was excellent and I wanted to thank the staff on the ward for helping me through such a difficult time.

the staff were encouraging, supportive in times of crisis whilst on the ward, and made me laugh too - something that is important when everything is gloomy and you feel so miserable.

not only did they support me, they praised me when i was doing well, and helped me when i wasnt doing so well. i was never criticised or ridiculed for feeling the way i did.

the input i had into my care was also brilliant. i went into the ward review with the consultant and knew what i wanted from the start. having support from the nursing staff i was able to voice my needs and my care plan as an in-patient was completely led by myself, which i believe aided my recovery.

I did write a positive letter to the staff so they are aware of how grateful i am of their care and support, however i also wanted to share it with others.

Many thanks to all the staff on Iris ward - assistants, staff nurses doctors/consultants for your help!


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Response from Dennis Dewar, PALS Co-ordinator, 5 Boroughs Partnership NHS Trust

Thank you for taking the time to make this kind comment.

I will pass your comments on to the staff in Iris Ward as I'm sure they'll be very pleased to hear how well your stay went.

I'm glad to hear that not only do you feel the staff supported you but that they encouraged you to play a full part in your care and treatment.

I hope you are keeping well and may I wish you all the best for the future.

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