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"Swift and thorough examination and treatment"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a staff member),

mr gamble was requested to attend a nursing home in lostwithiel cornwall on 12/12/14. mr gambles promp action advice and respect shown to resident, family and nursing staff was first class.

swift and thorough examination and treatment has prevented this lady from being admitted to hospital.

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Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service 9 years ago
Laura Martin
Patient Engagement Administrator, Governance,
South Western Ambulance Service
Submitted on 12/01/2015 at 09:56
Published on Care Opinion at 10:57


picture of Laura Martin

Dear staff nurse

Thank you for taking the time to share your experience.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most. I will ensure your kind words are shared with Mr Gamble.

Not every patient needs to go to hospital and South Western Ambulance Service NHS Foundation Trust is committed to delivering better and better care every year, ensuring that all our patients get the right care in the right place at the right time.

Thank you again for providing feedback on our service.

Kind regards

Laura

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