"Concerned about basic nursing care of my mother"
About: Royal Alexandra Hospital / Trauma & orthopaedics Royal Alexandra Hospital Trauma & orthopaedics PA2 9PN
Posted by smallmother (as ),
My mother has fracture of pelvis, was moved from acute medical to Ward 5 for rehabilitation. She is confused but can still converse and has her sense of humour.
She also had urine infection. I told staff she drink a lot of coke, lemonade, tea etc and could they make sure she has a bottle on her bed tray that she can reach as she is immobile and can't reach her locker. I bought drinks for her the first night I visited, my brother visited the following night… nothing to drink, he went out and bought 6 small bottles of coke.
I visited the next night… nothing to drink. I bought 5 bottles… went up the following night… NOTHING TO DRINK AGAIN.
I didn't think she could possibly have had 5 bottles during the course of the day. One of the other visitors told me to look behind her locker…there were ELEVEN bottles in the lower shelves and she had nothing in front of her. The evening auxiliaries had told me she was looking at the drinks on everyone else's locker and asking for them.
This is happening every single visit despite having made it clear to staff that she drinks a lot. Again, last night my niece visited and nothing for her again. I also changed her pyjamas and found her meds (pills) in her bed where she is being given them… a confused patient and not being supervised actually swallowing them?
I called to speak with the ward sister but she didn't call me back. I will be making an official complaint about this lack of care. Everyone else has their biscuits, juice etc displayed and hers are hidden and being immobile she can't reach them anyway.
There does seem to be a lack of nurses but they find time to talk to each other as far as I can see… perhaps they could actually look at what's happening with their patients? She may have dementia… she's still a person and her needs are as important as anyone else's.