"not happy"

I waited a long time for the appointment for an assessment, and then went to the wrong place as the letter did not tell me where to go, had my assessment but was not happy with the outcome, I felt that I was wasting there time, that is the way they made me feel, and I was not in control at any time, I am still suffering and I am know further forward, I must say for a state of the art facility I didn't find it very good.

Story from NHS Choices

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Responses

Response from Cherry Knowle Hospital

Hello and thank you for taking the time to comment on your recent experience - I am sorry that it was not as you had expected. If you would like to get in touch with me via email or telephone so I can take some of your personal details I can look into this matter further for you? I can be contacted on 0191-2456685 or at jennifer.illingworth@ntw.nhs.uk - thank you

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