My mother was admitted to this department 3 weeks ago. I understand it is an extremely busy ward with a lot of patients there due to excesses. However the staff are completely unprofessional, unco-operative, unsympathetic and lack any kind of human care or respect for seriously ill patients. My terminally ill mother was left in the department for 8 hours before she was transferred to the correct department, during this time the 6 doctors on ward where standing around (mum was there on a quiet night). I heard one doctor repeat the symptoms of another patient in a mocking manner. My mother was physically sick and when I went to give the bowl to a doctor who was just sat reclining on his chair he told me to go and look for a nurse who would take it away. 3 weeks later I am still absolutely furious by the way she was treated. The only exception to this was one particular member of staff who was on duty that evening. She was everything the other members of staff failed to be. I hope she get recognized for her excellent manner and care she gave to Mum and all at her side. She should be made an example of what a great NHS employee should be.
"A&D Majors"
About: Bristol Royal Infirmary Bristol Royal Infirmary Bristol BS2 8HW
Posted via nhs.uk
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