"Very organised and professional process"
About: Shropshire and Staffordshire Shropshire and Staffordshire Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF The Princess Royal Hospital / Trauma and orthopaedics The Princess Royal Hospital Trauma and orthopaedics TF1 6TF
Posted by Paris904 (as ),
GP services: I had to be persistent to secure the referral back to PRH, even though I have a known on-going problem with my feet.
TRAQS – very prompt response, appointment made local for me because I have difficulty driving over a distance. I was offered different times for my convenience. Overall a good service.
Hospital Service PRH: I attended the orthopaedic and fracture clinic. I was seen within 5 minutes of arrive. Spoke with Mr Carmout at length and was examined and x-rayed and received feedback and follow up advice all within 1 hour. Yet I never felt rushed, superb, friendly, proficient team. Very organised and professional process.