"No wait for an MRI scan"

About: Royal Devon & Exeter Hospital (Wonford) / Neurology

(as the patient),

Excellent service. Short wait for appointment, no wait at all at the hospital. Efficient, friendly staff.

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Responses

Response from Rebecca McGuffog, Patient Engagement and Experience Officer, Royal Devon and Exeter NHS Foundation Trust

Dear Hagley

Thank you for taking the time to share your experience of the Radiology Department at the Royal Devon and Exeter Hospital. I am delighted to hear that your experience was so positive, and I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received.

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Response from Peter Brain, Volunteer, Healthwatch Devon

Dear Hagley

This comment and the response has been passed to us at Healthwatch.

This reported experience was clearly very satisfactory and encouraging to the staff.

Thank you for writing.

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If you wish to discuss any health or social care issues with us in confidence, including receiving advice or information about services please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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Response from Royal Devon & Exeter Hospital (Wonford)

Thank you for taking the time to share your experience of the Radiology Department at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the speed in which you received an MRI appointment, and that you only experienced a short waiting time at the hospital on the day of your scan. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received.