"A and E care"

About: Calderdale Royal Hospital / Accident and emergency

(as a parent/guardian),

My 5 year old daughter needed to come to a/e with breathing difficulties recently. From the moment we came into A/E we were dealt with professionally, efficiently and thoughtfully. The triage was quick and the triage nurse clearly kept us in mind. The doctor and nurse on the floor in A/E just got on with it and were definitely child friendly. My daughter left on treatment which has sorted out the problem. The leaflet on croup for further advice was perfect and easy to understand. Some poor nurse even had to help me clear up my daughter's sick before we left - but you wouldn't know that he minded! Thanks to all staff involved.

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Response from Calderdale and Huddersfield NHS Foundation Trust

Whilst sorry to hear that your daughter needed our services, we are really pleased to hear all went well for her, and you weren't kept waiting too long. We are also delighted to her that her problem has been sorted and the information provided was useful. Many thanks for taking the time to provide feedback, all comments on how our services are received are vital to us and we are grateful to you.