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number not a person

Story from nhs.uk

"number not a person"

About: Derriford Hospital

Disgusting treatment by consultants. Wasn't informed about any of MY care. Discussed my private history in front of patients. Had no people skills whatsoever. Left the hospital for the 5th time in 6days in tears AGAIN. I could go on and on about the way i was treated. Just a number not a person. Wouldn't dream of letting this hospital ever care for my loved ones

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Responses

Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust 9 years ago
Genny Turner
Senior Quality Facilitator,
Plymouth Hospitals NHS Trust

Submitted on 02/01/2015 at 17:21
Published on Care Opinion on 05/01/2015 at 11:52

Good afternoon,

Please would you be kind enough to give our PALS (Patient Advice and Liaison Service) Team a call on 01752 439884 or email plh-tr.PALS@nhs.net so we may have some more information from you so that we can investigate this further for you.

Thank you for taking the time to post your comments on Patient Opinion.

Best wishes

Genny

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Response from Derriford Hospital 9 years ago
Derriford Hospital

Submitted on 24/02/2015 at 08:26
Published on nhs.uk on 25/02/2015 at 00:01

Please would you be kind enough to give our PALS (Patient Advice and Liaison Service) Team a call on 01752 439884 or email plh-tr.PALS@nhs.net so we may have some more information from you so that we can investigate this further for you. Thank you for taking the time to post your comments. Best wishes Genny

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