"gynaecology: still waiting results a month later"

About: Queen Mary's Hospital

I had to go for a scan and a month later I still have not heard anything regarding my results. I have had to chase up results which are still unavailable as I was put under two different names and addresses. Furthermore I was passed from department to department and am still no clearer. This has caused me excessive worry and I am frankly very very disappointed with the service that has been provided for what should have been a routine scan.

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Responses

Response from Queen Mary's Hospital

Thank you for taking the time to post feed back about your experience at Queen Mary's Hospital. We are sorry to learn that it was not up to the standard we would expect for our patients. Your comments will be passed to the service. If you would like assistance with your problem that you are experiencing, please contact the PAL Service at pals@stgeorges.nhs.uk or on 020 8725 2453 where staff will see what they can do to help.

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