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Experience of A&E

Story from nhs.uk

"Experience of A&E"

About: Tameside General Hospital

Took my Mum to A&E at Tameside Hosp on GP's advice. Waiting time at Reception was not bad at 30 minutes. Triage set up ECG and X-ray procedures. ECG happened quickly but X-raying took a couple of hours. She was seen at various stages by two doctors and a consultant. She was admitted for assessment. The waiting was unfortunate but all the staff were professional yet very friendly.

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust 9 years ago
Lindsay Stewart
Deputy Director of Nursing,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 17/12/2014 at 14:15
Published on Care Opinion at 15:55

Thank you for your positive comments regarding your mother’s treatment in A/E. We are continually trying to improve the waiting time we are working with our colleagues in radiography to try and reduce the waiting times for x-rays.

Thank you again

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

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