"Plastics"

About: University Hospital Of North Durham

My son attended a&e after a very nasty accident hes woundeds were clean but was told to attend plastic ward 15 at 830 the next morning for the wounds to be investigated and stitched up we sat from 830 til 6 before we were told it couldnt be done and eould have to attend the next day to see if it could be done thrn but they wrnt promising anything, thry eouldnt even refer him to a dif hospital, durhsm hospital a joke!

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Responses

Response from University Hospital Of North Durham

Thank you for providing feedback on your son's recent visit to Ward 15 at the University Hospital of North Durham I am very sorry to hear that you were unhappy with your experience on this occasion. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774