"Good care but overworked staff on M1 ward"

I was admitted three times to M1 Ward in May and found my experiences traumatic.

The staff were fantastic, reassuring, caring and sensitive. I felt like my dignity was kept throughout and I was dealt with in a professional but endearing fashion, especially by three members in particular. One was a health care assistant (I think was named Donna apologies if this is wrong), a nurse who worked through the night and another nurse Ellen. All the nurses, students, consultants and staff were fantastic on the ward.

Not the staff member's fault but when I had come round from an operation, there weren't sufficient staff to administer pain relief or help me to the bathroom for quite a while in the night as they were tending to someone who was more in need then I was and I found the staff were often overworked. This is not any fault of the ward, but perhaps the NHS as a whole.

Thank you M1 from the bottom of my heart.