"I cannot see how it could have been improved"

About: Pilgrim Hospital / General medicine

(as the patient),

History of Asthma and following Asthma attack had not responded to usual course of steroids.

G. P. concerned there was underlying problem e. g. cardiac asthma!

Action taken by medical staff: - Blood pressure, blood samples, temperature, oxygen level, e. c. g. , chest x ray.

Reassured by registrar that all was A O. K. and it was more likely that I simply needed longer course of steroids.

I was there a total of around 4 hours and found all staff at every level extremely courteous, informative, efficient, helpful and thorough. I can not see how it could have been improved.

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Response from United Lincolnshire Hospitals NHS Trust

Dear tonybeauchase

Sorry for the delay in replying to your posting. Thank you very much for your kind comments, it is always pleasing to have such positive feedback. The staff work exceptionally hard to ensure each patient has a good experience and I will forward this message to all the staff in the department.

Many thanks

Lee Greathead

Charge Nurse

AEC (Ambulatory Emergency Care)

Pilgrim Hospital