Had to visit A&E on a busy Saturday due to a minor accident suffered at home. Visited local pharmacy first, who said I would need A&E. Bit embarrassed to go to emergency dept with something not life threatening. First stop, lovely, friendly, smiley receptionist (what a difference that makes!) followed by reassuring, kind triage nurse and nurse practitioner. Finally, patched up by the loveliest, most patient and good humoured HCA. She was happy to explain all the dressings and what to do if anything changed. The whole place was calm and professional and made you fell safe. Thanks to all.
"Visit to A&E"
About: Royal Bournemouth General Hospital Royal Bournemouth General Hospital Bournemouth BH7 7DW
Posted via nhs.uk
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