"Staff may need to re think their vocation"
About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG
We visited queens accident and emergency department on 5/11/14. We were seen to quickly, but the triage nurses level of care was absolutely disgusting, in fact, there was no level of care, quite simply for the fact that she made it clear she didn't give a damn how my husband felt that day. He went in with severe abdominal pain and was instructed by his doctor to attend a and e. He looked dreadful, could barely stand with pain and her response 'what do you want me to do?' My response, 'your a hospital, maybe try offering him some treatment', find out why he is in this incredible pain. She was totally disrespectful to my husband that day and if left down to her, she would have sent him home and he would've deteriorated fast, potentially ending up in intensive care, as he had a perforated bowel in several places and severe infection which had been left for weeks, due to being sent home by queens on three occasions. I wouldn't like to think what could've have happened to him at the hands of this uncaring woman. She basically laughed at us. Absolutely disgusting. I contacted pals via a survey with my phone number on and they didn't even have the courtesy to contact me regarding this. So, no, I would not recommend this hospital.