"care treatment hygiene catering"

About: Bmi - The Highfield Hospital

My opinion of highfield overall is very good I was funded for my operation by the NHS and had a stay of 6 days in September this year . The nursing care was very good apart from one person who I found had a lack of understanding and compassion and the nurse who admitted me and sat on my bed and theatre gown prior to theatre (a cross infection risk). My room was cleaned each day by a pleasant male domestic , my meals when I was able to eat where presented by polite clean and well presented catering staff , my consultant visited me most days and the RMO was available on request but did no conduct a daily ward round that I sort of expected)

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Response from Bmi - The Highfield Hospital

Thank you for posting your feedback. We are really pleased that you had an overall positive experience, we would like to investigate some of your comments further so we can make some changes. Would you be able to contact the hospital to discuss further?

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