"Very Pleased"

About: University College Hospital

I was referred to the Urgent Care Unit after calling 111. I found the experience as painless as any hospital visit could hope to be. The wait was less than 2 hours and the treatment quick. I feel as if the reception staff could try harder not to look inconvenienced by the patients. But the doctors and nurses were lovely and very efficient. I had to come back the next day for a repeat blood test and was able to do this without waiting in the queue again.

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Response from University College Hospital

Thank you for taking the time to give us your feedback. We're so pleased you were happy with the care and attention you received at the Urgent Treatment Centre at University College Hospital, and we will feed this back to the team.

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