"Acute Stroke Unit"

About: Poole General Hospital

Unfortunately I had to attend the acute stroke unit over the weekend, could not have been treated with a more professional attitude of care and respect from a wonderful team of individuals who under stressful circumstances of all people around them and with the facilities available manage to retain a respectful sense of humour and care for everyone! The heavily pressed radiology department managing under extreme pressure with constant flow of people passing through, kept well informed of everything happening. Consultant was brilliant, again fully informative, totally professional, efficient, with excellent bedside manner. Walk in red clinic not to be forgotten, again excellent service, hope I haven't forgotten anyone? Huge thanks to you all. William Hamilton

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Responses

Response from Poole General Hospital

Dear Mr Hamilton I am delighted to hear that you were pleased with the care, treatment and professionalism shown to you whilst you required medical treatment here at Poole Hospital. Our staff work extremely hard to make our patients feel comfortable during examinations, treatment and appointments and I will ensure that your kind comments are sent to the teams who were involved in your care. Kind regards Maria Bennett, Patient Experience Facilitator

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